Customer Service

Customer Service

At USgroceries, you may expect the best service, and service with a smile. Should you experience an issue after all, you can let us know and we will fix it! You can reach us through email, facebook of instagram !

If you order on business days before 5 PM, you will receive your order within 1 to 2 business days, with Yodel

You may use credit card (Visa, American Express, Mastercard) and PayPal and  for ordering from USgroceries.

USgroceries does not charge extra for payment by credit card!

Yes, USgroceries ships all over Europe. Please visit for more information!

If your order is more than £40, we will ship it for free. For orders under £40, we charge £4,95 shipping costs.

You have the right to return your item within 14 days, without needing to give a reason (right of withdrawal).

The withdrawal period will expire 14 days after the date you received the item. By receiving, we mean that the parcel was accepted by you or a third party (your neighbours for instance).

Please contact our customer service by e-mail for more information!